Important Note:   This will be a PROVISIONAL Civil Service appointment.   Candidate will be required to take an open-competitive Civil Service examination in the future.  Permanent appointment is dependent upon the candidate's exam results.

(A)    Graduation from a regionally accredited or New York State registered college or university with a bachelor's degree in Computer Science, Information Resource Management, Computer Technology or related field AND one (1) year of experience in the operation and maintenance of micro- and mini-computer equipment, which shall have involved local area network administration and the installation, and maintenance of software programs; OR

(B)    Graduation from a regionally accredited or New York State registered college or university with an associate's degree in one of the areas mentioned in "A" above AND three (3) years of experience as described in "A" above; OR

(C)    An equivalent combination of training and experience as defined by the limits of "A" and "B" above.

NOTE:    Successful completion of a three (3) credit hour course beyond the requirements in (A) in management information systems, computer science, information technology, or a closely related field may be substituted for three (3) months of appropriate experience.

• Operates and maintains various network related systems and equipment including networked security, camera, and access systems, ID systems, sound and presentation systems, public safety systems, and telephone systems;
• Configures equipment and completes cable interfaces, referencing wiring diagrams and technical instructions, and using special hand tools and testing equipment to validate proper performance;
• Provides phone and on-site support for system users;
• Performs normal daily maintenance tasks, such as file backups and restoration, and file reorganization as required by the various application procedures and performs file purge operations needed to maintain optimum resource utilization;
• May act as Local and Wide Area Network Administrator;
• Conducts needs analysis and meets with requesters of computer products or services to ensure that what is requested will accomplish goals and participates in the planning for and the installation and configuration of network and related equipment including server and data storage systems, backup systems, computers and peripherals, telephone systems, networked security systems, and all network related systems, hardware, and accessories and recommends hardware, software, and vendors for acquisition after considering user needs, costs, and agency goals;
• Inspects incoming network equipment and related computer equipment from vendors, unpacks and inspects components for damage, ensures that correct items and quantities are received by comparing orders with received merchandise and updates asset and financial systems;
• Devises applications for the network to meet needs and goals and enhance efficiency;
• Instructs new and existing staff regarding the use of computer equipment and software;
• Maintains records on machine performance and contacts appropriate technical personnel in the event of machine or software malfunction;
• Studies system and application operating instructions to determine proper equipment setup and run requirements;
• Coordinates network and computer activities among the various departments and agencies;
• May assign and control both individual user and equipment security by the use of "sign on" procedures;
• Assists department heads to implement changes made to improve department procedures caused by the installation of new equipment;
• Keeps informed on new developments in computer hardware and software and reviews publications and specifications;
• Adapts purchased software programs to system needs as required;
• Runs diagnostic software programs to ensure operational integrity of networks and equipment;
• Reports non-repairable equipment to vendor and obtains replacement;
• Moves computer equipment to various locations as necessary;
• Supplies substitute computers with appropriate software while problem computers are diagnosed and repaired;
• Documents operating procedures;
• Analyzes and evaluates vendors for acquiring hardware and software, and assists departments in acquiring compatible equipment in the operation of software;
• Debugs and reviews new and updated programs to assure completion according to predetermined requirements;
• Confers with user departments to ascertain specific output requirements such as format of reports, degree of data summarization, methods of data transfer between users and departments;
• Designs, develops and tests programs, systems configuration, and security.

HOW TO APPLY:    Civil Service application can be downloaded at:  
http://co.cayuga.ny.us/civilservice/ccapp.htm

Please send a completed Civil Service application to:

Cayuga County Dept. of Human Resources and Civil Service
(Regarding:  Computer Systems Technician)
County Office Building, 2nd Floor
160 Genesee Street
Auburn, NY 13021